26495[]
Posted Date: July 2, 2005
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Our team here will be working in line with your requirement and you will have a direct one to one contact with the agents out here and supporting them as and when they encounter problems. We have very good experience in working on Wireless Products, Mobiles and Voip Products. Where you can use our experienced Tech and Non-tech sales team for your marketing purpose.



Aheads is a company providing call center services by handling Inbound(receiving call) / Outbound (making calls) voice and web based outsourcing center for our customers across South Asia, US, Canada, Australia and the UK. With a proven and highly redundant telecommunications platform, we utilize today's most cutting edge technology to improve all aspects of our client's processes.



Aheads brings together the best in people, process and technology to ensure delivery of the highest quality solutions. Aheads offshore solution delivers to exacting global standards.



Outsourcing your call center needs to Aheads allows you to concentrate on what you do best. It also reduces the burden on your marketing departments and avoids the complication and cost of installing extra material resources and people.

We have our contact center ( Live Floor) operation located in India brings together the best in people, process and technology to ensure delivery of the highest quality solutions. Aheads offshore solution delivers to exacting global standards.



Our inbound call center services include live, 24/7/365 toll free customer service, order taking, catalog sales, live chat, email response, and more. We concentrate industries such as Internet retail, catalog, direct response, financial services, communications, automotive, and health care.



Our call center utilizes the most up-to-date call-routing software and routed on an IPLC CIRCUIT VOICE AND DATA technology to integrate traditional web enabled call center with all the benefits the internet can provide. Aheads call monitoring and call routing, as well as voicemail delivery via email, mean that your web enabled call center can be managed securely and efficiently.



As part of value added service that we would like to offer the following
services without any additional cost:



1 remote monitoring



2 remote barging



3 Broadcasting



4 routing your TF number to the center to receive calls



5 online report monitoring



6 24/7/365 days support



7 Voice recording of every calls.



Don't forget, our service is transparent, so your customers think they are dealing directly with you. And our speedy implementation programs, means we can go live in just 15 days with manpower who has experience on business process.



Should you require more information about us and our activities, kindly visit our website
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Estimated Annual Sales (USD): US$5 Million - US$10 Million
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Year Established: 2001
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Mr. Mr. jack black
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Company: 26495
Address: 443 Guna Complex, Chennai, Tamil Nadu, India , , ,
Zip/Postal: 600 018
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